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Updating Payment Methods or Invoices

Managing your payment methods and viewing invoices is straightforward in PractaLuma.

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Written by Andrew Hargitay
Updated over 3 months ago

Here's how you can update your billing information and access your invoices.

1. Update Payment Methods

  • Navigate to Settings → Billing & Subscription

  • Under the Payment Method section, click “Update”

  • Enter your new credit/debit card details or update existing payment information

  • Click “Save Changes” to confirm the update

2. View and Download Invoices

  • In the Billing section, you'll see your payment history and invoices

  • Click “Download Invoice” for any transaction to get a PDF copy

  • Invoices are automatically emailed to the address associated with your account

3. Troubleshooting Payment Issues

  • If your payment fails, check that your card details are up to date and there are no issues with your bank

  • If you have trouble with the billing system, reach out to support for assistance

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