My Subscription shows in the App Store / Play Store, but my subscription isn’t active in Praktika

Troubleshoot cases where your subscription appears active in the App Store or Play Store but not in Praktika. Follow simple steps to restore your Premium access.

Written by Mira

Updated over a week ago

If you can see Praktika in your phone’s subscription settings, don’t worry - you do have access. Please try these steps:

Open the Praktika app and go to Profile
Scroll down and tap Log out
Log back in:
- iPhone: Continue with Apple
- Android: Continue with Google
Complete onboarding if prompted
Go back to Profile - Manage My Subscription
Tap Restore purchase

You should now have access to Praktika Premium.

I bought a subscription, but I only have access to the free version of Praktika. What should I do?

I found the subscription activation email, but the link says “Link expired”