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Configure Default DocuSign Account

How to change your DocuSign account and connect to PREO when you have multiple DocuSign Accounts

Zaid Akel avatar
Written by Zaid Akel
Updated over a year ago

STEP 1: CREATE YOUR NEW DOCUSIGN ACCOUNT FROM ACTIVATION EMAIL

You will receive a new email from DocuSign to activate your new account. To find this email, copy/paste this search term into Outlook Email Search: subject:(Account Activation)

Use the DocuSign Activate link

Since you already have an account with your Xerox email address, you may be asked to login.

STEP 2: SET XEROX BUSINESS SOLUTIONS AS YOUR DEFAULT ACCOUNT

Log out of Docusign, and log back in. When presented with the option to log in to an account, select "Xerox Business Solutions"

You know you are in the right account when the Account Number and Account Name look like this:

Go to "My Preferences" and change set your default account.

This is correct

This is incorrect (Note: If this says anything other than the account name above, it is wrong.)

STEP 3: CONNECT PREO TO DOCUSIGN

Now that your default account is set up as "Xerox Business Solutions", log into PREO and use the "Connect to Docusign" button.

If you do not have this option, please ask PREOBot to reset your DocuSign connection.

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