Important Note: The following steps apply only to adding PPO gear. There is a clear distinction between PPO gear and CPO gear, which was introduced in 2025.
PPO (Premium Pre-Owned) Gear
PPO gear typically refers to devices managed within the regional core and processed locally rather than through Xerox. These units are often low-volume lease returns or equipment previously used in demo rooms.CPO (Certified Pre-Owned) Gear
CPO gear is ordered directly from Xerox using the same process as new equipment. These devices undergo a certified refurbishment process and can be purchased through the standard price book, just like new gear.
The majority of our used equipment (approximately 99%) is sold as Certified Pre-Owned (CPO). Please follow the steps below only if you require a Pre-Owned (PPO) unit rather than a CPO unit.
Go to the equipment tab in the proposal and choose "+ Add Item"
Use the scroll button to find the option "Third Party Item"
Then choose the item name that fits what model you are adding. For example for a Brother 6900 you would choose "Third Party Item (Xerox & Brother Blk")
Complete the boxes. Make sure to list Premium Preowned and then the full model. Fill out the rep/msrp boxes and click "Create Purchasing Request" toggle box and then click add.
