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Managing PreOrder Inventory in Pre-Order Now

Learn how to effectively manage your pre-order inventory using Pre-Order Now.

Managing inventory for your pre-orders is simple with Pre-Order Now (PON). You can choose how the app handles out-of-stock items depending on your store’s strategy.

To set up inventory management:

  1. Open the PreOrder Now app and go to the “Settings” section.

  2. Scroll down to “Inventory Management.”

  3. Tick the box “Enable Inventory Management.”

Once enabled, you’ll see two inventory handling options:

  • Option 1 - Disable preorders when the product is out of stock
    This is the most popular option.

    • When inventory is above zero, the preorder button is shown.

    • When inventory reaches zero, the preorder button is hidden until stock becomes available again.

  • Option 2 - Enable preorders when the product is out of stock

    • When inventory is above zero, customers will see the regular add-to-cart button.

    • When inventory hits zero or below, the preorder button automatically appears.

For Option 2 to work correctly, all three of the following must be in place: 1. Inventory Management is set to Option 2 in PreOrder Now settings 2. The product is set to Preorder Enabled in the Preorder Products list 3. Continue selling when out of stock (oversell) is enabled on the Shopify variant If the product is set to Disabled in Preorder Products, the button will never switch to preorder — even when stock hits zero. Changes can take 10–15 minutes to appear on your storefront. Use the Sync Products button in the app to speed this up.

For step-by-step instructions, please review the help article below:

You can also set a limit on the number of units available for preorder to prevent overselling.

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