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Why my discounts are not being applied?
Why my discounts are not being applied?
Updated over 2 weeks ago

If you have already enabled Discounts in your settings but it is not showing on the storefront, you may need to change the selector.

First, you need to determine the ID or class of the price element on your product page. For instance, if the class is .price-item, note that:

  • A class starts with a dot (.)

  • An ID starts with a #.

Update the Selector in Settings:

  1. Navigate to Settings > Advanced Settings > Selectors.

  2. Locate the Product Page Price Selector field.

  3. Enter the correct selector (e.g., .price-item).

  4. Don’t forget to click Save to apply the changes.

Once saved, you can refresh your storefront and the discounts should now be visible.

After performing these steps, if the discount is still not visible on your page, please contact Support immediately.

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