If your product page is displaying “In Stock” even though you’re running the PreOrder Now app, this is likely due to a third-party app that displays inventory status. This issue is not related to PreOrder Now, our app does not control the inventory status messaging shown on your storefront.
What’s Causing the Issue?
The third-party inventory app may not be syncing properly with your store’s inventory, causing incorrect stock availability to display.
Recommended Steps to Resolve:
Review Third-Party App Settings
Double-check the settings in the app you're using to display the inventory. Make sure everything is correctly configured for your inventory setup.
Contact the App Developer
Reach out to the support team of the third-party app. They can help diagnose and fix any syncing issues.
Check Theme Compatibility
Ensure your theme is compatible with the third-party app. Theme conflicts can sometimes prevent proper syncing.
Feel free to update us on your progress or reach out if you need assistance with anything related to PreOrder Now—we’re happy to help ensure everything runs smoothly.