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Are any themes incompatible with Product Customizer?
Are any themes incompatible with Product Customizer?
Shevaughn avatar
Written by Shevaughn
Updated over a week ago

There are very few themes that are incompatible with Product Customizer. If you're looking for a theme, we recommend themes from Out of the Sandbox. This team makes beautiful themes that work well with our apps.

Basic Plan

  • Pacific theme (Partially incompatible) - This theme has an "undo" action when a cart item is removed; when it's used, items are restored to the cart, but without any of their customization options.

Premium Tier

  • Pacific theme (Partially incompatible) - This theme has an "undo" action when a cart item is removed; when it's used, items are restored to the cart, but without any of their customization options.

Our Premium Tier allows you to add pricing to your custom options. Since we use a hidden product to add this pricing to your cart, we need to run our Setup Wizard to hide this product. If you have questions about a custom theme or using the wizard, please reach out via support@productcustomizer.com We'll be happy to help.

Cart Compatibility

Most themes and carts work well with our Premium Tier. That said, some themes have optional drawer, popup, or other fancy carts. These carts do not work well with priced options out of the box, however our Setup Wizard also has an Ajax Mode to support it.

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