FAQs & Troubleshooting

Help with common questions or issues

32 articles in this collection
Written by Kevon Evans and PC_Dev_Team

FAQs

How do I setup this app with Zapiet: Store Pickup + Delivery?

Written by Kevon Evans
Updated over a week ago

Does Product Customizer have a Multi-Store Plan?

Written by Kevon Evans
Updated over a week ago

Can I test this app?

Written by Kevon Evans
Updated over a week ago

Is Product Customizer Compatible with the Facebook Channel

Written by Kevon Evans
Updated over a week ago

Can I edit the customizations that are in an order?

Written by Kevon Evans
Updated over a week ago

Can I Export / Import Products without Losing Customizations?

Written by Kevon Evans
Updated over a week ago

Will Product Customizer work with the Langify App?

Written by Kevon Evans
Updated over a week ago

Can I use Conditional Logic with Product Customizer?

Written by Kevon Evans
Updated over a week ago

Which apps are incompatible with Product Customizer?

Written by Kevon Evans
Updated over a week ago

Can I import / export my customization options?

Written by Kevon Evans
Updated over a week ago

Can I use Product Customizer with the Shopify Buy Button?

Written by Kevon Evans
Updated over a week ago

Does Product Customizer track inventory or SKUs?

Written by Kevon Evans
Updated over a week ago

Can I change the way price is shown?

Written by Kevon Evans
Updated over a week ago

Can I assign a different price to each option?

Written by Kevon Evans
Updated over a week ago

Can Product Customizer change my product image?

Written by Kevon Evans
Updated over a week ago

How many customizations can I have for a product?

Written by Kevon Evans
Updated over a week ago

Can I move where options are displayed on the product page?

Written by Kevon Evans
Updated over a week ago

How does Product Customizer work with existing product variants?

Written by Kevon Evans
Updated over a week ago

Are any themes incompatible with Product Customizer?

Written by Kevon Evans
Updated over a week ago

Free vs Premium Tier

Written by Kevon Evans
Updated over a week ago

Is there a file size limit for the Upload input? Where are uploads stored?

Written by Kevon Evans
Updated over a week ago

Troubleshooting

Launching Wizard shows 404/Page Not Found Error

Written by Kevon Evans
Updated over a week ago

Setup Wizard not working in Theme Customizer (Online Store 2.0 Themes)

Written by PC_Dev_Team
Updated over a week ago

Help, I can't access the app!

Written by Kevon Evans
Updated over a week ago

Customization product out of stock

Written by Kevon Evans
Updated over a week ago

Why are my "Buy Now" buttons hidden?

Written by Kevon Evans
Updated over a week ago

Uploads Don't Show in the Cart or Orders

Written by Kevon Evans
Updated over a week ago

My Options Look Strange on the Product Page

Written by Kevon Evans
Updated over a week ago

Options Don't Display on Cart / Checkout Pages

Written by Kevon Evans
Updated over a week ago

Options Don't Show in My Order CSV Export

Written by Kevon Evans
Updated over a week ago

Ajax Mode and Product Customizer (New!)

Written by Kevon Evans
Updated over a week ago

I see a "Liquid Error: Could not find..." What's this?

Written by Kevon Evans
Updated over a week ago