FAQs & Troubleshooting
Help with common questions or issues
By Shevaughn and 1 other2 authors33 articles
How do I setup this app with Zapiet: Store Pickup + Delivery?
Does Product Customizer have a Multi-Store Plan?
Can I test this app?
Is Product Customizer Compatible with the Facebook Channel
Can I edit the customizations that are in an order?
Can I Export / Import Products without Losing Customizations?
Will Product Customizer work with the Langify App?
Can I use Conditional Logic with Product Customizer?
Which apps are incompatible with Product Customizer?
Can I import / export my customization options?
Can I use Product Customizer with the Shopify Buy Button?
Does Product Customizer track inventory or SKUs?
Can I change the way price is shown?
Can I assign a different price to each option?
Can Product Customizer change my product image?
How many customizations can I have for a product?
Can I move where options are displayed on the product page?
How does Product Customizer work with existing product variants?
Are any themes incompatible with Product Customizer?
Free vs Premium Tier
Is there a file size limit for the Upload input? Where are uploads stored?
Launching Wizard shows 404/Page Not Found Error
Setup Wizard not working in Theme Customizer (Online Store 2.0 Themes)
Options Don't Display in Confirmation Emails
Help, I can't access the app!
Customization product out of stock
Why are my "Buy Now" buttons hidden?
Uploads Don't Show in the Cart or Orders
My Options Look Strange on the Product Page
Options Don't Display on Cart / Checkout Pages
Options Don't Show in My Order CSV Export
Ajax Mode and Product Customizer (New!)
I see a "Liquid Error: Could not find..." What's this?