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How to track invoices and record payments

Find invoices across your projects, check what's outstanding and record payments received outside Programa.

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Written by Geoff McInnis

Find invoices across your projects, check what's outstanding and record payments received outside Programa.

Find your invoices

  1. Open Invoices in the main navigation.

  2. Use the status tabs and filters to find the invoice.

  3. Select the invoice to open it.

The list shows the Project, Studio and Order for each invoice. To see only one project's invoices, open its Invoices tab. You only see invoices for projects you can access.

Drafts open for editing. Sent invoices open with their status, totals and payment activity.

Check payment progress

Open the invoice's payment activity to review the amount paid, the outstanding balance and any payment still processing.

Successful Programa Pay payments are recorded automatically. A deposit leaves the balance outstanding. Once the invoice is fully paid, the linked order records Invoice paid.

Record a payment received outside Programa

  1. Check that the payment has arrived in your bank account.

  2. Open the invoice.

  3. Use Mark as paid to record the payment for the invoice or relevant instalment.

  4. Check the amount paid and remaining balance.

Record the payment on the invoice so its balance is updated. Changing only the order's status does not record an invoice payment.

Manage a sent invoice

From the invoice, you can download the PDF, share a link or send a reminder.

You can delete a draft. A sent invoice cannot be deleted or edited directly. Use Void if an issued invoice should no longer be collected, or contact support for help correcting it.

Need help with an invoice or payment? Contact our support team via live chat and include the invoice number.

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