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FAQ – New Pricing (2026)

Everything you need to know about Progression’s new pricing structure.

1. Why are you increasing your prices?

Our pricing had remained unchanged for more than 10 years.

During that time, ProgressionLIVE has evolved significantly with new features, improved performance, enhanced security, and the same responsive, human-centered customer service.

This adjustment allows us to continue innovating and investing in the platform’s development to deliver even greater value to our customers.


2. What exactly is changing?

Our plans have been redesigned to be simpler and better aligned with your needs.

Here are the main changes:

  • Three plans are now available: Basic, Pro, and Premium, depending on the features you need.

  • The cost of additional licenses has been standardized at $30/month for all customers.

  • Each plan includes a specific number of base licenses.

  • Annual billing is now available with a 10% discount.

  • Features are better organized according to your company’s profile and requirements.

👉 Visit our Pricing page to see the details of each plan.


3. When do these changes take effect?

The new pricing structure will take effect on January 1, 2026. Until then, your current subscription will remain unchanged.


4. What additional benefits will I get with the new plans?

For many customers, these new plans mean more included features.

In 2026, we will also introduce several new features, including:

  • CCQ Time Management

  • Project Management

  • Artificial Intelligence (AI) integration within the platform


5. Will my customer support or services change?

No. Our customer support remains unlimited, fast, and included in all plans.

Our teams will continue providing the same level of personalized assistance and service quality.


6. How do I know which plan is best for me?

Review your business needs and choose the plan that offers the features best suited to your day-to-day operations.


7. Can I keep my current pricing?

To ensure fairness across all customers and maintain the quality of our services, the new pricing will apply to all active subscriptions starting January 1, 2026.

Our team remains available to help you optimize your plan based on your actual usage.


8. Who can I contact if I have questions?

You can contact our Technical Support Team at:


9. Do I need to do anything?

No immediate action is required.

You will automatically be moved to the new plan that best matches your current usage. However, you can contact us if you would like to adjust your plan.


10. Can I switch to annual billing?

Yes! You can switch to annual billing at any time and benefit from a 10% discount.


11. Can I change plans?

Absolutely.

Our team can help you determine which plan is the best fit for your business and operational needs.

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