Overview
This guide explains how to install, start up, and use the AMS1 payment terminal. It covers initial installation, network connection, available menus, and the main transaction-related features.
Key benefits and use cases
Accept in-person card payments through a secure terminal
Flexible connectivity via Wi-Fi or cellular network (eSIM)
Quick access to transactions and totals directly on the terminal
Centralized configuration via the Adyen platform
Installing and starting the AMS1 terminal
Installing the terminal and checking components
The AMS1 terminal package includes:
AMS1 payment terminal
USB-C cable and power adapter (depending on region)
Built-in eSIM card for cellular connectivity
Important: Always inspect the terminal upon receipt to ensure it has not been tampered with during shipping.
Starting the terminal for the first time
Plug the terminal into a power source
Hold the power button until the screen turns on
Let the battery charge for at least 4 hours
On the Welcome screen, select your language
Connect the terminal to a Wi-Fi or cellular network
Confirm the store associated with the terminal
Note: If the store confirmation screen does not appear, wait for synchronization with Adyen (up to 3 hours).
Configuring the network connection
Connecting to a Wi-Fi network
The settings passcode on the terminal is always 0856.
After selecting the language, tap the next arrow
On the Wi-Fi Setup screen, select +
Enable WLAN
Choose a Wi-Fi network or enter the SSID
Enter the Wi-Fi password
Select OK
A Wi-Fi icon appears at the top of the screen when the connection is established.
Tip: Wi-Fi settings can be modified later under Settings > Network > Wi-Fi (passcode required).
Using the cellular connection (eSIM)
The terminal can automatically switch to the cellular connection (3G/4G) if Wi-Fi is unavailable. The eSIM card is generally already installed and activated.
Important: For older terminals, confirm activation with support.
Turning the terminal on and off
Turning on
Hold the power button until the screen appears
Plug it in if the battery is low
Turning off
Hold the power button
Confirm the shutdown on screen
Note: On first startup or after a long period of inactivity, the terminal may perform a maintenance call (10 to 20 minutes).
Understanding the terminal menus
Settings
Some options are accessible without a passcode:
Device info – Terminal information
Diagnostics – Network tests and reports
Display – Display settings
Other options require an Admin/Settings passcode:
Apps – Applications and certificates
Configuration – Configuration version
Network – Network and airplane mode
Power – Terminal restart
Transactions
Payment-related actions require a Transactions passcode:
History – Transaction history
Totals – Cumulative totals
New transaction – Payment, refund, MOTO, manual entry
Important: Certain operations, such as refunds, require a separate Refunds passcode.
Viewing history and totals
Transaction history
Under Transactions > History, you can view all transactions recorded on the terminal.
Access protected by the Transactions passcode
Transaction totals
Under Transactions > Totals, you can:
View totals (sales, refunds, tips, cancellations)
Reset totals to start a new period
Pro tip: An automatic daily reset can be configured through support.
FAQ
How long does the initial terminal synchronization take? The initial synchronization with Adyen can take up to 3 hours.
Does the terminal work without Wi-Fi? Yes. It can automatically use the cellular connection (eSIM) if Wi-Fi is unavailable.
Where can I find the terminal passcodes?
Passcode | Description | Code |
Transactions | 4 to 6-digit code required to open the Transactions menu on Android terminals or the special payments menu on non-Android standalone terminals. | 4401 |
Admin & Settings | 4 to 6-digit code required to open the Settings menu on Android terminals or the Admin menu on non-Android terminals. | 0856 |