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Payments on Shopify

How billing, free trials, upgrades, downgrades, and cancellations work for Promolayer subscriptions on Shopify.

Free trial

All paid plans include a one-week free trial. The free plan has no expiry.

Billing cycle for paid plans

Shopify bills paid app subscriptions on its 30-day billing cycle. For details, see the "Fixed-price plan" section of Shopify's billing documentation.

Upgrading and downgrading

Upgrades are charged on a prorated basis — you pay only the difference for the remaining days. Downgrades credit the difference to your Shopify account for use against future charges. Both changes take effect immediately.

Cancellations

Because billing follows Shopify's 30-day cycle, Shopify's policy does not issue refunds for unused days after cancellation. To cancel, go to your profile page, click 'View plan', then click 'Cancel current plan'. Cancellation takes effect immediately.

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