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Create an email template

Written by Anthony Glover
Updated over 2 weeks ago

Email templates allow you to create an email once and assign it to one or multiple displays.

Variables can be used in the email template to display coupon codes or data received during the form submission such as email and name.

Creating an email template

  1. Navigate to 'Email' on the top bar.

  2. Click [New template] on the top right.

  3. Select the starter template closest to your needs.

  4. Customize the template content using the left side editor bar.

  5. Once saved, it's ready to assign as a follow-up email. You can read more about follow-up emails here

Variables that can be used

The following variables can be used in email templates. Please note the data for this variable must be collected in the form that triggers the follow-up email.

To use the coupon code variable ensure that a coupon code is set up on your display's thank-you screen

Coupon code: {{ coupon }}

Coupon expiration date: {{ coupon_expiration }} *Only available when using an auto-generated coupon with an expiration date set

Display title: {{ display_name }}

Customer name: {{ customer_name }}

Customer first name: {{ customer_firstname }}

Customer last name: {{ customer_lastname }}

Customer email: {{ customer_email }}

Customer phone number: {{ customer_phone }}

Custom (1): {{ customer_custom1 }}

Custom (2): {{ customer_custom2 }}

Site owner email: {{ owner_email }} *For apps such as Shopify, this is the shop owner’s email address. For all other cases, this is the email address registered with Promolayer.

You can also set a default value for a variable when no value is available. For example:

{{ customer_email | default: "No email" }}

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