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Beginning to end booking system!!

Melony avatar
Written by Melony
Updated over 3 months ago

With our powerful booking system and program builder, you have everything you need to set your schedule, create and assign programs and track member attendance, health progress and training performance. Get instant insights of your members, your schedule and run income reports.

PT Mate has been designed and built by fitness industry professionals so we get what you need for your fitness empire!

From your calendar page in your business web portal you can add new sessions and events from your calendar page

Or create recurring session templates from your recurring templates page.

New 1:1 session

  • Select member profile

  • Date & time

  • Session duration

  • Trainer to run the session

  • Virtual session link - changing the session to a virtual session

  • Session description (optional)

  • Note - Admin only. Only staff can see session notes

  • Allow preview - Allow member(s) access to view uploaded programs

  • Set end date - Set a date for the series of sessions to stop.

Available 1:1 Session bookings

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Virtual session link - changing the session to a virtual session

  • Session description (optional)

  • Allow preview - Allow member(s) access to view uploaded programs

  • Set time for bookings to open

  • Set lock in time for sessions

  • Set end date - Set a date for the series of sessions to stop.

Group session

SESSION ACCESS

PUBLIC | EXCLUSIVE | PRIVATE

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Virtual session link - changing the session to a virtual session

  • Session description (optional)

  • Allow preview - Allow member(s) access to view uploaded programs

  • Limit available spots - with session waitlist. Limit the number of members that can book in and attend the session.

  • Set time for bookings to open - Select how many days before the session booking opens. By default can book anytime within a 14 day period.

  • Set lock in time for sessions Set a time for bookings to close. By default members book and cancel anytime before the session starts.

  • Set end date - Set a date for the series of sessions to stop.

SESSION ACCESS

PUBLIC | EXCLUSIVE | PRIVATE

  • Select the client groups that can book into the sessions - SELECT CLIENT GROUPS

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Virtual session link - changing the session to a virtual session

  • Session name (optional)

  • Session description (optional)

  • Allow preview - Allow member(s) access to view uploaded programs

  • Limit available spots - with session waitlist

  • Set time for bookings to open

  • Set lock in time for sessions

  • Set end date - Set a date for the series of sessions to stop.

SESSION ACCESS

PUBLIC | EXCLUSIVE | PRIVATE

  • Select the clients that can book into the sessions - SELECT CLIENTS

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Virtual session link - Changing the session to a virtual session

  • Session name (optional)

  • Session description (optional)

  • Allow preview - Allow member(s) access to view uploaded programs

  • Limit available spots - with session waitlist

  • Set time for bookings to open

  • Set lock in time for sessions

  • Set end date - Set a date for the series of sessions to stop.

Events

INTERNAL | BOOKABLE

Events only viewable to you, great for non work related events or staff meetings.

  • Event name

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Virtual session link - Changing the session to a virtual session

  • Event notes (optional)

  • Set end date - Set a date for the series of sessions to stop.

INTERNAL | BOOKABLE

Bookings such as health assessments, sauna or massage bookings, etc.

CLIENTS WHO CAN BOOK IN

Any client (public) Sessions are open for all clients to book into

Groups (exclusive) Select the client groups that can book into the sessions

Individuals (private) Select the clients that can book into the sessions.

  • Event name

  • Repeat cycle - every week/ fortnight (bi-weekly)

  • Weekday

  • Time

  • Start date

  • Session duration

  • Limit available spots - with session waitlist

  • Virtual session link - changing the session to a virtual session

  • Event notes (optional)

  • Set end date - Set a date for the series of sessions to stop.


Reminders

Notify your tribe your way!

With PT Mate your members are kept up to speed with their bookings with push notifications and email booking confirmations, cancellations and session reminders.

Push notifications are a capability that you and your fitness community can enable through both the PT Mate business and member app in your device settings.

Email notifications can be enabled through your admin page, settings tab.

For more information about in-app email head to your admin page, email tab - here's a direct link https://ptmate.app/admin/emails


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