Skip to main content
Pulsar MFA/2FA

Learn more about using multi-factor authentication to improve security on your Pulsar account.

Updated over a year ago

Learning Outcomes

  • Understand what MFA/2FA is and how it works.

  • Learn more about how to use MFA/2FA with Pulsar.


What is MFA?

You're likely familiar with the simple process of logging into an account using a username and a password. However, with the growing sophistication of cyber threats, this method alone often isn't enough to ensure your online security. This is where Multi-Factor Authentication (MFA) comes into play. MFA is an authentication process that requires the user to verify their identity through multiple verification methods. These factors could include something you know (like a password), something you have (like a physical token or a smartphone), and something you are (like a fingerprint or other biometric verification).

What is 2FA?

2FA is a subset of MFA. It means that instead of relying on just one additional verification method, you use precisely two methods to prove your identity. A common example you might encounter is when you log into a platform and then receive a text message with a verification code. Entering this code along with your password means you're using two distinct verification methods, thus employing 2FA. This added layer of security makes it significantly more challenging for unauthorised individuals to access your account.


Using MFA/2FA on Pulsar

✍️ Note: MFA needs to be activated on your Pulsar domain by our support staff. Please contact us if you wish to utilise this feature and it hasn't been set up for your organisation yet.

For New Users: You will receive an invitation email with a link to sign up to Pulsar. Please click this link and follow all steps below for setting up a Password + MFA.

For Existing Users: Log in as normal to your Pulsar domain and jump to Step 6 for extra instructions when using MFA.

Creating a Pulsar Account with MFA

1- Once you have received an email inviting you to create a Pulsar account, click on the link within it to create a new password for your Pulsar login.

2- Create and confirm your password.

3- Enter your Country Code and Telephone number.

🚨 Important: This mobile number will be used for future multi-factor authentication with each login.

4- Click "Send Code" to receive a text with your Microsoft verification code. This should arrive within < 1 minute.

5- Enter the code you received. If successful, you will be redirected back to the initial login screen in the next step.

MFA has now been successfully setup for your Pulsar login! πŸŽ‰

6- Enter your username and password.

7- Complete the MFA process by verifying your phone number is correct and then clicking on "Send Code".

8- Enter the verification code that you received by text.

9- Success! You have now logged into Pulsar.


We hope you enjoyed reading this article! πŸ“š

If you have any questions or would like to learn more, please don't hesitate to reach out to our support team via live chat. πŸš€

Did this answer your question?