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All CollectionsPulseway PSAPSA ServiceDesk setup
1. How the Pulseway service desk works
1. How the Pulseway service desk works
Paul Csiki avatar
Written by Paul Csiki
Updated over 3 years ago

This is the first training video which will explain what is required to get started with the Service Desk module in Pulseway PSA.

There will be multiple videos in this training section which will cover the following:

  • Add customer accounts and contacts in CRM module

  • Set up the Admin section for the Pulseway PSA

  • Add employees into the Pulseway PSA

  • Configure the service desk Issue Types, ticket statuses etc.

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