PSA Service Desk | Merging and absorbing tickets
1. How the Pulseway service desk works
OAuth2.0 for Microsoft O365 with PSA email parser
2. How to set up your company into the Pulseway PSA
3. How to configure the service desk into the Pulseway PSA before starting to use it.
4. How to configure the HR module in the Pulseway PSA
5. How to setup the CRM accounts and relevant contacts 1
6. How to setup the CRM accounts and relevant contacts 2
7. How to configure the RMM integration into the Pulseway PSA
8. How to create and manage tickets into the Pulseway PSA service desk
9. How to create the workflow to automate the work process for the service desk into the Pulseway PSA
10. How to use the asset management module from the service desk into the Pulseway PSA
PSA Service Desk - 1 - Introduction