📦 Step-by-Step Return Instructions
📥 1. Unpack the Kit Components
Your kit should include:
Return shipping box with prepaid UPS label
Clear plastic bag (for non-controlled medications)
Tamper-evident opaque bags (for DEA controlled substances)
Security seal tape
Instruction packet with Returns Manifest
Keep all components for use during the return.
📝 2. Returns Manifest Preparation
🧴 Non-Controlled Medications
Fill out the returns manifest (from the instructions packet).
Log in to the RP Returns Client Portal and document your inventory.
Sign and place a copy of the manifest inside the return box.
💊 Schedule III–V DEA Controlled Substances
Fill out the paper manifest.
Use the portal to create a Schedule Drug Inventory Form:
Select “New DEA Return”
Use “Add Detail” to input NDC, package size, and quantities.
Print two copies of the form—one goes in the box, and one for your records.
🧾 Schedule II DEA Controlled Substances
Log in to the portal and request a DEA Form 222.
Wait for it to be mailed to your registered address.
After completing the form:
Include the Schedule Drug Inventory Form in the box.
Do not include the DEA Form 222 in the shipment.
Email a scanned copy of the form to:
dea.orderforms@usdoj.gov
📑 3. Packaging of Pharmaceuticals
Non-Controlled: Place inside the clear plastic bag.
Controlled Substances: Use the tamper-evident opaque bag.
Ensure:
No loose pills or sharps
Items are in original containers (or sealed plastic bags)
Liquids are wrapped to prevent leakage
🔐 4. Finalize Packing and Ship
Insert:
Bagged pharmaceuticals
Signed returns manifest
Close the box and apply the security seal tape.
Drop it off at a UPS location or hand it to a UPS driver. (Shipping and processing are prepaid.)
📄 5. Access Reports Post-Return
After processing:
Log in to the portal to retrieve:
Certificate of Destruction
Customer-specific documentation
📞 Need Help?
In case you have any questions, contact our support via:
Phone: 888-361-8856
Email: BoomerangPak@RPReturns.com
Portal: RPReturns.com