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📦 RP Returns (Boomerang Pak) System Instructions (IFU)

Learn how to properly prepare, pack, and ship your medications with the RP Returns Kit.

Updated over 2 months ago

📦 1. Kit Components (Save All Items for Packing and Shipping)

Ensure all kit components are present and retained for use:

  • Return shipping box with pre-paid UPS shipping label

  • Instructions packet (includes manifest forms and yellow checklist)

  • Clear plastic bag for non-controlled medications

  • Tamper-evident opaque bags for DEA controlled substances

  • Security seal tape


📖 2. Unpacking and Preparation

  • Keep the return box and all included components.

  • Refer to the yellow sheet for a quick checklist based on whether you're returning DEA Controlled Substances or Non-DEA waste.


📝 3. Returns Manifest Preparation

a. Non-Controlled Medications

  • Use the included returns manifest from the packet.

  • Log into the RP Returns portal: https://portal.rpreturns.com/Index.aspx

  • Inventory the items online.

  • Fill out, sign, and include a copy of the manifest in the return box.

b. Schedule III-V DEA Controlled Substances

  • Complete the paper manifest and also:

  • Log into the RP Returns Portal.

  • Select “New DEA Return” and fill out the DEA Form 41:

    • Add drug name, NDC number, number of full and partial packages.

  • Print two copies:

    • One goes into the return box

    • Keep one for your records

c. Schedule II DEA Controlled Substances

  • Do not ship until you receive the DEA Form 222 (sent by mail).

  • Once received:

    • Fill out Part 4 (Number Shipped and Date Shipped)

    • Include Schedule Drug Inventory Form inside the box (NOT the DEA 222)

    • DEA 222 form must match your DEA registration address

    • Email a copy to: dea.orderforms@usdoj.gov

    • Retain original DEA 222 for your records

⏰ Note:

The DEA 222 Form is valid for 60 days only.


📦 4. Packaging of Pharmaceuticals

  • No loose pills or sharps

  • Use original containers if available; otherwise, use sealable plastic bags

  • Liquids should be wrapped to prevent breakage and placed in separate bags

Place Medications as Follows:

  • Non-Controlled: Clear plastic bag

  • Controlled Substances: Tamper-evident opaque bag

Insert the signed manifest in the return box.


🔐 5. Sealing the Box

  • Ensure no loose contents

  • Close the box and apply the security seal (shows “opened” message if tampered with)


🚚 6. Shipment

  • Hand the sealed box to a UPS driver or drop it at a UPS drop-off location.

  • All shipping and processing charges are prepaid.


📄 7. Post-Submission Access

After RP Returns receives and processes your shipment:

  • Log into the portal to retrieve:

    • Certificate of Destruction

    • Any customer-specific documentation


📞 Need Help?

In case you need any help, reach out to our support via:

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