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Sharps Disposal Support: Patient Guidance Document

Eli Lilly Sharps Disposal Support: Patient Guidance Document

Updated over 2 months ago

Program Overview

Eli Lilly provides limited support for sharps disposal. Currently, only Taltz® (ixekizumab) qualifies for a free sharps mail-back container through Eli Lilly’s official patient support program. For all other injectable medications (e.g., Trulicity®, Emgality®, Mounjaro®, Zepbound™), patients are responsible for obtaining their own FDA-cleared sharps disposal container.


Eligibility for Free Sharps Disposal

Medication

Sharps Disposal Support

Taltz®

✅ Eligible for free sharps container via Lilly

Trulicity®

❌ Must order sharps container separately

Emgality®

❌ Must order sharps container separately

Mounjaro®

❌ Must order sharps container separately

Zepbound™

❌ Must order sharps container separately


For Taltz® Patients: Request a Free Sharps Mail-Back Kit

Step 1: Contact Lilly Support

  • Call The Lilly Answer Center:
    📞 1-800-LILLYRX (1-800-545-5979)
    Available Monday–Friday, 9:00 AM–8:00 PM ET

Step 2: Request a Free Container

  • Confirm you are prescribed Taltz®

  • Provide your name, address, and basic prescription information

  • A free sharps container and prepaid mail-back kit will be mailed to you


For Patients Using Trulicity®, Emgality®, Mounjaro®, or Zepbound™

These medications do not qualify for Lilly’s free disposal program.

🔄 How to Obtain a Sharps Container

Patients must order an FDA-cleared sharps container through an authorized supplier. We recommend:

🛒 Visit our store at [PureWay Storefront or URL]
for affordable mail-back disposal systems that meet USPS and FDA regulations.

These include:

  • 1.2-gallon mail-back sharps containers

  • Compact systems for home use

  • Compliance labels and return shipping included


Proper Disposal Guidelines

  • Never place used needles or syringes in household trash or recycling.

  • Use only puncture-resistant, FDA-cleared sharps containers.

  • Dispose of full containers using mail-back programs or through authorized local drop-off sites.

  • Visit www.safeneedledisposal.org to check for local disposal rules by ZIP code.


Need Help?

If you're unsure what container to purchase or how to dispose of your sharps safely:

  • Contact The Lilly Answer Center at 1-800-545-5979 (for Taltz® support).

  • Or reach out to our customer service team at [Your Company Contact Info] for product assistance and mail-back instructions.

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