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Fixing Error 0x80070775 When Changing Your VPS Password

How to change your VPS password when receiving error 0x80070775 (Password Change Blocked)

Updated over a week ago

Symptoms

  • You attempt to change your VPS password from the login or password change screen.

  • You enter the old password and a new one that meets complexity requirements.

  • You receive an error message, often 0x80070775, preventing the password change.


Step-by-Step Fixes

1. Change Password via Command Prompt

  1. Log in to your VPS using your current password.

  2. Open Command Prompt as Administrator:

    • Right-click Start → select Command Prompt (Admin) or Windows PowerShell (Admin).

  3. Enter the following command, replacing YourNewPassword with your chosen password:

net user Administrator "YourNewPassword"

Press Enter. If successful, you’ll see a confirmation message.


2. Clear Saved Remote Desktop Credentials

If Windows is still trying to use your old password, it may have cached credentials.

  • On your local PC or Mac, open your Remote Desktop client.

  • Remove any saved credentials associated with your VPS.

  • Reconnect and enter your new password.


3. Refresh Windows Group Policy (if still blocked)

  1. Open Command Prompt as Administrator.

  2. Run the following command:

gpupdate /force

Once the policy update completes, try changing your password again.

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