Symptoms
You attempt to change your VPS password from the login or password change screen.
You enter the old password and a new one that meets complexity requirements.
You receive an error message, often 0x80070775, preventing the password change.
Step-by-Step Fixes
1. Change Password via Command Prompt
Log in to your VPS using your current password.
Open Command Prompt as Administrator:
Right-click Start → select Command Prompt (Admin) or Windows PowerShell (Admin).
Enter the following command, replacing YourNewPassword with your chosen password:
net user Administrator "YourNewPassword"
Press Enter. If successful, you’ll see a confirmation message.
2. Clear Saved Remote Desktop Credentials
If Windows is still trying to use your old password, it may have cached credentials.
On your local PC or Mac, open your Remote Desktop client.
Remove any saved credentials associated with your VPS.
Reconnect and enter your new password.
3. Refresh Windows Group Policy (if still blocked)
Open Command Prompt as Administrator.
Run the following command:
gpupdate /force
Once the policy update completes, try changing your password again.
🤝 Need Assistance?
If any part of the setup feels unclear, the QuantVPS team is happy to help. If you’d like us to verify your environment from our side, feel free to open a support ticket and get connected with the team: https://www.quantvps.com/