This article explains how to cancel your QuantVPS service from your dashboard, and the billing policies that apply when you do.
Before canceling, feel free to reach out to our support team first. We're happy to:
Troubleshoot any problems you're running into
Help you switch to a better-suited plan instead of canceling
If you still wish to cancel...
Log in to your QuantVPS account: quantvps.com/login
Go to the Billing tab in your dashboard.
Find the subscription you want to cancel. Click Manage, then Cancel.
Answer the short feedback question.
Choose what you want to happen to your service.
Click Continue to cancel.
Confirm the cancellation.
Your service stays active until the end of the period you have already paid for.
Prefer that we cancel it for you? Open a support ticket and we'll be happy to take care of it.
All data will be permanently deleted at the end of the current billing cycle. Please back up your files in advance.
Billing & Policy Reminders
Submitting a cancellation request stops future billing, but it does not cancel your service immediately or retroactively; your QuantVPS Terms of Service govern how cancellations and billing are handled.
To review our policies:
If you cancel mid-cycle, your service remains active until the end of the billing period unless otherwise requested. Renewals are not refundable. New customers on a standard VPS plan can request a refund of their first payment within 14 days of the start of their subscription; dedicated servers are not eligible. See our Refund Policy for full details.
Need Assistance?
Our support team is available 24/7. If you have any questions or run into issues, open a support ticket from your QuantVPS dashboard and we'll get back to you as quickly as possible.