Update — October 2026: you no longer need Twilio for texts.
The SMS / Twilio settings panel has been removed. Text automations send from QuoteIQ's own number, so connecting a Twilio account isn't needed. The Twilio steps that used to be in this article have been removed.
To send email blasts through your own email domain, you can connect a SendGrid account. This guide walks you through the gateway settings and the SendGrid setup.
Step 1: Go to Gateway Setup in Settings
From your Dashboard, click Settings in the left-hand sidebar.
Scroll down to the Automation & Integration section and click Text & Email Blast Gateways.
Step 2: Add SendGrid Gateway (Email)
Press the Add Gateway button and click the SendGrid setup button.
Required Fields
When setting up your SendGrid Gateway, you’ll need:
API Key — This allows QuoteIQ to send emails on your behalf
Reply-To Email — Where any customer replies will be directed
Sender Email — The email that will appear in the “From” field of your message
(Note: this must match the email domain verified in your SendGrid account)
How to Get Your SendGrid API Key
Go to sendgrid.com and log into your account
In the left-hand menu, click Settings → API Keys
Click Create API Key
Name your key something like “QuoteIQ Email Blast”
Select Full Access or Restricted Access (Mail Send Only)
Click Create & View Key, then copy the generated key
Once submitted, your email gateway will be active and ready to use.
Email Domain Verification Reminder
To send emails through SendGrid, you must have a verified sender domain.
This is required to prevent spoofing and improve deliverability.
In your SendGrid account, go to Settings → Sender Authentication
Add your domain (e.g., yourbusiness.com)
Follow SendGrid’s instructions to add DNS records to your domain registrar (GoDaddy, Google Domains, etc.)
Once verified, your email will be fully authenticated for use.
Make sure your “Sender Email” and domain match your verified domain inside SendGrid. If not, messages may fail to send or go to spam.
SendGrid FAQs
SendGrid FAQs
What is an API Key, and where do I get it?
What is an API Key, and where do I get it?
Create an API Key in SendGrid under Settings → API Keys. Choose “Full Access” or restrict to “Mail Send” for safety.
Why does my “Sender Email” have to match my domain?
Why does my “Sender Email” have to match my domain?
To prevent spoofing and ensure deliverability. If it doesn’t match a verified domain in SendGrid, emails may fail or go to spam.
How do I verify my domain in SendGrid?
How do I verify my domain in SendGrid?
Go to Sender Authentication in SendGrid. You’ll be prompted to add TXT and CNAME records to your domain DNS (GoDaddy, etc.).
Can I use a Gmail or Yahoo email as my sender?
Can I use a Gmail or Yahoo email as my sender?
No. You must use a domain-based email (e.g., info@yourbusiness.com) that’s authenticated in SendGrid.
What happens if I don’t verify my domain?
What happens if I don’t verify my domain?
Your emails may be blocked or routed to spam. SendGrid requires verified domains for reliable sending.
How long does domain verification take?
How long does domain verification take?
Usually under 10 minutes after you add DNS records, though DNS propagation may take up to 24 hours.
Can I track opens and clicks from SendGrid?
Can I track opens and clicks from SendGrid?
Yes, but only inside SendGrid. QuoteIQ does not currently display open/click analytics.
Do I need a paid SendGrid account?
Do I need a paid SendGrid account?
No, but the free tier limits you to 100 emails/day. For campaigns or automation, a paid plan is recommended.
Can I delete or replace a SendGrid gateway?
Can I delete or replace a SendGrid gateway?
Yes. You can update or remove it any time in QuoteIQ’s gateway settings.
Shared/General FAQs
Shared/General FAQs
Do I still need a Twilio account to send texts?
Do I still need a Twilio account to send texts?
No. The SMS / Twilio settings panel has been removed. Text automations send from QuoteIQ's own number, so connecting Twilio isn't needed.
Can someone help me set this up?
Can someone help me set this up?
QuoteIQ doesn’t offer gateway setup services, but we provide walkthroughs and guides. For full setup, consider hiring a freelancer or agency.
How do I know if my gateway is working after I connect it?
How do I know if my gateway is working after I connect it?
There is no confirmation popup. If credentials are valid, your gateway will save successfully. If messages fail, revisit your gateway credentials.
What happens if I enter the wrong credentials?
What happens if I enter the wrong credentials?
The gateway will not function. Email blasts sent through SendGrid will fail until correct credentials are saved.