Make your mobile experience your own by tailoring your app preferences, keeping your profile up to date, and ensuring you're always in the loop with notifications and support access.
Radius Office Mobile App Settings
To personalize how your app looks and behaves:
Update your profile
Add or change your profile photo.
Edit your contact information (email, phone, etc.).
Adjust your notification preferences so you’re only alerted when it matters most.
Navigate to Settings > Appearance
Toggle between Light Mode and Dark Mode based on your preference or lighting environment.
Notifications in the Radius Office Mobile App
Stay connected, even when you're away from your desktop: Notifications help agents and team members stay on top of activity in real-time while on the go.
Here's how they work:
Types of Notifications
Listing & Offer Activity
New listings created
Listing status updates (e.g. submitted for review, approved, rejected)
Offer updates (submitted, countered, accepted, rejected)
Compliance & Document Status
When documents are submitted
When documents are approved, rejected, or missing
Notifications for required signatures or pending compliance
Team & Task Alerts
Team leads/managers get notified when agents submit listings or offers
Agents get alerts when leads are assigned, notes are added, or tasks are created
Mel (AI Assistant)
Nudges, tips, and reminders related to deals, documents, or compliance deadlines
Notification Channels
Push Notifications: Instantly alert users on their phones
In-App Alerts: Visible in the mobile app notification center
Email Notifications: Optional alerts depending on notification preferences
Notification Settings
Users can control which notifications they receive and how, usually under: Profile > Settings > Notifications
You can toggle:
Push notifications on/off
Email alerts
Customize alerts by activity type (e.g. listings, offers, compliance)
Contacting Support: Quick Access to Help from Your Device
Tap "Talk to Support" to access help center or initiate a live chat.
Attach screenshots or start a video call with support directly from your phone.