Skip to main content
All CollectionsRadius Office
How to Update Credit Card in Radius Office
How to Update Credit Card in Radius Office

The customer portal allows you to self-manage your payment details, invoices, and view subscriptions all in one place.

Updated over a week ago

Updating your payment information ensures uninterrupted access to your subscriptions and timely processing of E&O fees. Follow the step-by-step guide below to update your payment details through the Radius Office dashboard.

Steps to Update Payment Information


1. Log into Radius Office

  • Navigate to the Radius Office dashboard on your desktop browser.

  • Enter your login credentials to access your account.


2. Access the Settings Menu

  • Locate the Settings Menu in the upper-right corner of the dashboard.

  • It can be found just below your profile image and name.

  • Click Settings from the dropdown menu to open the settings panel.


3. Navigate to Subscriptions

  • In the settings menu, click on Subscriptions to manage your payment methods.

  • Click the Add Card button.


4. Add a Payment Method

  • Enter your credit card details in the appropriate fields (e.g., card number, expiration date, CVV).

  • After entering the details, click the Blue Add Card button to save the information securely.


Additional Notes

  • Ensure the card entered is active and has sufficient funds for subscription and E&O fee payments.

  • For assistance with failed transactions or troubleshooting payment errors, please contact our Support Team at support@radiusagent.com or call (415) 649-0122.

Did this answer your question?