An admin can oversees the ActivePipe account for your office or group. An admin can create and send emails on behalf of any or all of the Users in their group, but importantly, does not send emails from themselves (therefore they have no contacts / contact menu).
If you are someone who needs to send from yourself, as well as send on behalf of members of your group, you’ll need both a user account, and admin access.
An admin can see reporting data for the whole office or group, regardless of contact ownership. They see all contacts, and all campaign reports as a group. On the dashboard they also see an overview of Sends, Opens, and Interactions for the life of the office/group account.Admins will have access to ActivePipe directly through their MoxiPresent account.
Access the Activepipe Admin Account
On your computer or mobile device, open your preferred web browser.
Sign into Moxiby entering
present-radiusagent.moxiworks.comin the url bar.Press 'Enter'
You will be directed to the MoxiWorks login page.
Username: Enter your agent's email address.
Password: Use the password you set up when your account was created.
Click on the "Login" button
Once logged in, look for the blue bar at the top of your dashboard, find 'ActivePipe,' and click on it.
You will be directed to your Activepipe dashboard.
What can I see and do when signed in as an Admin?
The functionality you have as an Admin differs from what you can see or do as a User.
As an Admin you will:
See totals for emails sent, views and interactions for all Users within your office (1).
See combined activity totals on Intent*, Requests*, Updates* and High Value contacts for all Users within your office (2).
See combined Property Notifications (3) and Popular Properties (4) for your whole office.
See when your Users last logged into ActivePipe (5).
Be able to switch to User and office wide accounts (6).
See no Contacts menu, as an Admin does not send communications on their own behalf (7).
If you are an Admin that also needs to send on your own behalf, you will need a User account as well as Admin access.
To add a new Admin to your account, send a request including details (full name and email address) to the ActivePipe Support team, and they will enable Admin access.