Skip to main content
All CollectionsGetting started Set Up Payments
Changing Your Stripe Details After Set Up
Changing Your Stripe Details After Set Up
Updated over a week ago

After setting up Stripe with your Rally.Fan account, you might find that some of your business details need updating. Don't stress—our team is here to help!

Need to Update Any of These Details?

  • SSN (Social Security Number)

  • ITIN (Individual Taxpayer Identification Number)

  • EIN (Employer Identification Number)

  • Business Type (Sole Proprietorship, Single-member LLC, Multi-member LLC, Private Partnership, Private Corporation, Other)


How to Update Your Information

You don't need to contact Stripe directly. The Rally.Fan (Formerly Metacommerce) support team is ready to assist you with any changes you need for your Rally.Fan Store.

Steps to Follow:

  1. Gather Your Updated Information: Make sure you have all the new details ready, including any new identification numbers or changes in your business structure.

  2. Reach Out to Our Support Team: Email us at support@metacommerce.com with your account details and the specific changes you need.

  3. Follow Up Instructions: Our team will guide you through the necessary steps. We may need additional documentation or verification, so be prepared to provide any required information.

Example Email Template:

Here’s a template to help you get started:

Subject: Update Stripe Details for My Metacommerce Store 

Hi Metacommerce Team,

I need to update some of my business details connected to my Metacommerce Store.

Here are the changes I need to make:
- [List the details you need to update, e.g., SSN, EIN, Business Type, etc.]

Please let me know the next steps to complete these updates.

Thank you,
[Your Name]
[Your Metacommerce Store URL]

Our support team will handle your request promptly to ensure your Stripe details are updated accurately.


Why Update Your Information?

Keeping your business details current is important for:

  • Compliance with financial regulations.

  • Avoiding payment and payout issues.

  • Reflecting the accurate business structure and information.

If you have any other questions or need more assistance, feel free to reach out to our support team. We’re here to ensure your experience with Rally.Fan is smooth and hassle-free!

Note: Double-check your updated information before submitting it to avoid any delays or complications.


Contact Us

For any help, email us at sales@metacommerce.com, and we’ll be happy to assist you!

Did this answer your question?