Utilizing member surveys is a valuable way to glean insights while simultaneously fostering engagement with your community. By disseminating exclusive surveys, you not only encourage members to share their opinions and experiences but also reinforce their connection to your brand by valuing their input.
Follow the steps below to create your survey.
Step 1: Add Survey Info
Tell your members what to expect from your survey. Are you looking for feedback, playing a game, asking for personal information, etc. View a list of survey ideas here.
Add a title, description (optional) and a featured image.
Step 2: Add your Questions
Build your survey by adding up to six questions. To begin adding questions, click the “Add a question” button.
Creating Questions
A modal will appear with options to create a question. Begin adding a question by selecting the appropriate question type.
Question Types
Multiple choice questions allows members to select their response among six choices.
Short text questions allows members to input short text responses.
Image upload questions allow members to upload images.
Link upload questions allow members to share links such as social media profiles.
Multiple Choice
When you select multiple choice, answer fields will appear within the popup. By default, two fields will appear. To add additional answer options, click “Add choice.” You can add up to six choices. To delete an answer option simply click on the X icon. A minimum of two choices is required.
Descriptions (Optional)
You may add an optional description to each question. If you don’t wish to add a description, simply leave the field blank. Click save to add the question to your survey.
Adding Questions
To add more questions, turn on the “Create more” toggle or click "Add a question" in the survey editor.
Editing and Deleting Questions
To edit or delete questions, simply click on the ellipsis on the right-hand side of the question you’d like to edit. Click “Edit” to access the question editor. Click delete to delete the question.
Step 3: Access and Engagement Preferences
Once you've finished adding your questions, you can customize your access and engagement preferences.
Add an optional end date to your survey by clicking the “Add end date” checkbox. A dropdown will appear giving you the option to select how long you would like your survey to be open to responses.
Comments allow members to comment on the survey page itself. By default, comments are enabled for surveys. To disable comments, navigate to the toggle on the right-hand side of the box and toggle comments off.
Show answers allow members to view responses from other members of the community. Navigate to the toggle on the right-hand side of the box to enable this feature.
View and Share your Survey
Members will automatically receive an email with the new survey. Preview your survey by clicking "View." If you would like to share the survey with new users, you can copy the URL by clicking "Share."
View Results
To view your survey responses simply visit the survey in your admin dashboard, click on the ellipsis (...) in the right hand corner and select "View results." Click "View replies" for a breakdown of responses by member.