This process can be followed for both agent and agency profiles on RateMyAgent. For security reasons, access to invoices is only available within your account. Just make sure you're signed into the correct account!
Step 1: Sign into your RateMyAgent profile and navigate to the Billing & Subscriptions section in your office profile.
Step 2: Click the Billing tab
Step 3: Scroll down until you see Invoice history. Click the View button of the Invoice you would like to view.
You will be redirected to a new tab with the paid amount, Invoice number and payment date
Step 4: Your invoice will look similar to the below. It will include the payment period, cost and the profile the invoice is for. From here, you can print and save to your computer. Additionally, you can ask to connect with a team member request resent payment notifications or invoices if needed. For recurring charges or charges you don't recognize, you can verify the details in the Billing & Subscriptions section and review the subscription associated with the charge. To ensure the security of your invoice details, they are not included directly in emails and can only be downloaded securely from your account.
