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Adding or removing Admin Access

Only someone with Admin Access can grant or take away Admin Access from other users.

Updated over a year ago

An Agent Administrator is a person that has access to the Office Dashboard. This is usually for directors and/or admin employees.

Step 1: One of the current Administrators will need to login to the Office Dashboard and click on Account on the left-hand menu and then Admin Access. From here click +Add Admin User.

Step 2: Simply enter in their email address and click Invite Admin

Step 3: They will then receive the following email and they can accept the invitation.

Removing Administrator Access

This can be done by any other admin user by clicking on the X next to another administrator's name. You cannot remove your own admin access.

If there is only one person who has admin access and they need to be removed (for example they have moved to another office), please contact support. You can get in touch with support by chatting with us in the feature in the bottom right corner of the screen, or by emailing help@ratemyagent.com

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