An Agent Administrator is a person who has access to the Office Dashboard. This role is usually reserved for directors and/or admin employees.

Step 1: An admin must be logged in to the office profile. To add/remove admin access, click on Team & Admins > Admin Access > +Add Admin.

Step 2: Enter the email address to invite another admin then Invite admin.

Step 3: They will receive the following email and they can accept the invitation.

Only someone with admin access can remove an admin user. You also cannot remove your own admin access.

To remove admin access, click on the X button on the right side of their names.

Then, confirm the removal of access by clicking Yes, remove access button.

If there is only one person with admin access who needs to be removed (for example, if they have moved to another office), please contact support. You can reach support by chatting with us using the feature in the bottom right corner of the screen or by emailing help@ratemyagent.com.