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Realtor.com FAQ's

Everything you need to know about the RateMyAgent x Realtor.com integration

Updated over 2 months ago

A relationship built to grow your business.

RateMyAgent and Realtor.com have come together to make your happy client reviews visible across both platforms.

We automatically share your reviews with Realtor.com if you have provided us with your NAR Member ID- this will be an eight or nine-digit number (NRDS ID).

How do I get my RMA reviews to appear on Realtor?

Firstly, ensure that your preferences within your Realtor dashboard are set to publicly display your Ratings & Reviews.

Here are the steps you can follow in Realtor.com:

To add your NAR ID to your RateMyAgent profile, log into your RateMyAgent dashboard > Edit Profile > Scroll down to Your NAR Member ID:

What if I can't find my NAR Member ID?

If you cannot find your NAR Member ID, you can use this tool from the National Association of REALTORS®. You may also find this information on Realtor.com - Where can I find my NAR ID?

Will my new reviews be updated immediately?

If you are on our Agent Digital Pro subscription your RateMyAgent reviews will appear on Realtor.com after 48 hours from when you received the review.

If you are on our Free or Lite subscription your reviews will appear on a 6-month delay. For example, if you receive a review on 03/09/2023 it will not appear until 09/08/2023

My NAR Member ID is in RateMyAgent but my Reviews aren't on Realtor.com:

To connect your data to Realtor.com, we use the NAR Member ID to match your agent profile on their platform. We recommend contacting Realtor.com Customer Support if your NAR Member ID is not shown or needs updating in your Realtor.com account. Their details can be found below.


How to Display Your Ratings & Reviews Publicly

As a realtor, it's important to showcase your positive reviews and ratings to potential clients. This not only helps build trust and credibility but also sets you apart from other realtors in the industry. To display your ratings and reviews publicly, you will need to adjust your preferences within your Realtor.com dashboard.

I imported my reviews from Zillow, Google, etc. using the import tool, why aren't they appearing on Realtor.com?

Unfortunately, any reviews imported from a third-party site will not be shared on Realtor.com. Only reviews that you have requested directly from RateMyAgent or manually uploaded (these reviews must be verified) can be shared under this partnership agreement.

How do I make sure all of my reviews go across to Realtor.com?

To ensure your reviews are being syndicated to Realtor.com you need to collect a review from your client on RateMyAgent first. You can do this by manually requesting a review, using our Easy Reviews feature, or uploading an existing review and having it verified by your client.

Realtor.com Support

Phone: 8002435623

If you need help from the friendly team at RateMyAgent chat with us in the bottom corner of your screen!

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