Agencies can setup Teams where a group of agents and/or admins work together.
Create a New Team
From the Teams page in Agency Admin, click Create
Give the team a Title and description (optional)
Search first for the Lead Agent of the team and select their name to add
Click Create Team
On the Edit Team page, click Add Team Member to add other users to the team
Search for the user and click Create Team Member
Repeat until you have all members added to the team
Edit an Existing Team
From the Teams page, select the team you wish to Edit
On the Edit Team page, you can now
Duplicate the team (and adjust members within the duplicate)
Upload photo(s) for the team
Delete the team
If you change the team name or description, be sure to Save Details at the bottom of the page.