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Your Guide to Realync Success: Onboarding Resources for Onsite Teams

We have 2 helpful PDF's you can share out with your onsite team members who are just getting started with Realync!

Updated this week

The Realync Onboarding Checklist:

The checklist is your team's step-by-step roadmap to video success. It's broken down into four key areas to ensure your team learns the tool, builds essential content, and maximizes video impact. See below for an outline of what is in the PDF

Onboarding Step

Key Actions

Getting Started with Realync

  1. Download the Realync app and log in

  2. Complete the Realync 101 training course.

  3. Film a practice video to get comfortable

  4. Practice hosting a live tour.

Create Essential Leasing Videos

  1. Film 3-5 videos of your most popular floor plans.

  2. Record 1-2 clips of each amenity.

  3. Record a personalized greeting video for prospects.

  4. Record a personalized thank you video to send after tours.

Put Your Videos To Work Online

  1. Share videos with at least 5 prospects.

  2. Add unit-level videos to your ILS.

  3. Post videos to your social channels.

  4. Include a video in every digital communication.

Engage and Delight Residents

  1. Record "Meet the Team" videos to introduce staff.

  2. Create 3-5 videos answering common resident questions.

  3. Film DIY maintenance tips to empower residents.

  4. Record a neighborhood tour to showcase local life.

The Realync Video Idea Checklist (same PDF):

This resource provides over 45 high-value video concepts to attract, engage, and retain renters, ensuring your team is never short on content ideas.

  • Lease Faster: Videos That Convert Prospects : Ideas include walk-throughs of available units, community amenity videos, local neighborhood spotlights, and live Q&A video tours with a leasing agent.

  • Move-In Playlist for New Residents : Features videos like a welcome message from the property manager, a "Meet your onsite team" video, and a tour of package pickup and the mailroom.

  • Simplify Maintenance: DIY Tutorials : Essential maintenance content such as how to reset a tripped breaker, how to unclog a toilet, and how to replace an HVAC filter.

Preview of the onboarding checklist:
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​Realync Onboarding Checklist (1).pdf

2. Contest Ideas to Boost Engagement

To make onboarding fun and fast, managers can implement contests to motivate teams to complete the checklist and build confidence.

  • Checklist Challenge: Reward the first team member or community to complete all steps of the Onboarding Checklist.

  • Video MVP Awards: Create fun categories like "Best First Video" or "Most Creative Amenity Tour" and give out small prizes or public recognition.

  • Resident-Ready Bonus: Offer a team prize, like closing the office for lunch, for publishing resident-facing videos like FAQs or DIY maintenance videos.

  • Leadership Shout-Outs: Use personal emails or internal posts to recognize team members who create awesome videos or hit checklist milestones.

Preview of the contest ideas PDF:

Realync Onboarding Contest Guide.pdf

Next Steps for Managers/Corporate Teams:
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We recommend sharing the Realync Onboarding Checklist with your onsite teams and using the Contest Ideas to kick off your launch.


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Onboarding Checklist PDF - Click the link below:

Realync Onboarding Checklist (1).pdf

Onboarding Contest Guide PDF - Click the link below:

Realync Onboarding Contest Guide.pdf

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