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Resetting Your Password

If you are having trouble logging in or need to reset your password this is the article for you.

Updated over 11 months ago

Are you finding yourself in a pickle and need to reset your password? Fear not! We'll make the process as fun as a juggling circus monkey. Get ready for a password reset extravaganza! πŸŽͺ

If you have a new team member or employee, please reach out to us via Live Chat or email support@realync.com to get them set up with Realync!

On Web πŸ’»

1) Open Realync via Google Chrome.

2) Navigate to "Settings" (or βš™οΈ icon) in the upper right-hand corner of the screen.

3) Select the "Account tab" and reset your password in the "Change Password" section.

On the App πŸ“±

1) Open the Realync app on your mobile device.

2) Tap the hamburger menu in the upper left-hand corner of your screen.

3) Select "Settings".

4) Navigate to your profile by clicking on the arrow located to the right of your profile.

5) Tap "Change Password".

6) Congratulations, you've now reset your password like a true password ninja!

If you are still having issues, please reach out to us:

Live Chat: Monday-Friday 10 a.m. - 4 p.m. EST

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