Skip to main content
All CollectionsFAQs & Troubleshooting
Resetting Your Expired Password
Resetting Your Expired Password

How to reset your expired password.

Updated over a month ago

Realync user passwords expire every 6 months. If your password has expired, follow these steps to reset it:

  1. Request a Password Reset: On the sign-in page, select "Forgot Password" to receive a reset link.

  2. Check Your Spam Folder: If you don’t receive the email, it may be in your spam folder.

  3. Contact Support: If the reset link doesn’t arrive, email Support@realync.com with your email address and desired password.

Note: The account will lock after five failed login attempts. Please contact support if this happens.

Did this answer your question?