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Exciting Updates from Realync: New Features and Enhancements.
Exciting Updates from Realync: New Features and Enhancements.

September 9th, 2024 Release

Updated over 2 months ago

We're committed to continuously improving our platform to ensure it meets your needs and enhances your user experience. Here's a breakdown of what's new:

Video Quality Score

Video Quality Score is designed to provide an intuitive assessment of your video content. This feature will now be available by default for all Core properties, offering an easy way to gauge the quality of your videos at a glance.

  • Visual Indicators: The Video Quality Score will display as a red, yellow, or green star on the Video Card and List View, making it simple to identify the quality level.

  • Quality Threshold Setting: Each property can choose its threshold for what qualifies as a Green, Yellow, or Red video. Threshold options are Good, Better, and Best, with the default setting at Best. This setting can be changed at any time, the re-scoring process will begin immediately after a threshold is changed, though it may take a few minutes to fully update.

  • Auto-Review Workflows: You can now automate review workflows based on video scores. Options include automating reviews for Green videos only, or both Green and Yellow videos. Rest assured, there will be no automatic rejections based on a video’s score.

  • Initial Video Scoring: Upon release, the top 10 most-viewed videos updated or published after January 1, 2024, will automatically receive a quality score. You can also generate initial scores for other videos without republishing them first.

A completely redesigned dashboard

We're thrilled to unveil our latest user experience enhancement, featuring a brand-new Dashboard that tailors your experience based on your package, permissions, and available features.

  • Custom Dashboard: When you log in, you'll be greeted by a personalized Dashboard that includes widgets like Live Events Calendar, Videos Needing Review, and Analytics charts.

Please note that this new Dashboard experience is currently available only on Desktop.

Additional Enhancements

We’ve also rolled out several smaller updates to further refine your experience:

  • Clearer Video Copy Identification: When a video is copied, the title of the duplicate will now include “Copy” to help you distinguish it from the original.

  • When a prospect is viewing the photo gallery, they will automatically be taken to the next segment vs taken back to the beginning of the next segment. This will eliminate the need to manually choose which segment photos to view, giving them a smoother experience.

    If you have any questions, please reach out to your Client Success Manager. If you're interested in meeting with our Product Team to provide feedback, contact us at Support@realync.com, and we’ll get it scheduled!

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