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Expediting Returning Visitors

Can the app recognize repeat visitors to expedite check-in?

Julia Mawdsley avatar
Written by Julia Mawdsley
Updated over 4 months ago

Receptful can remember repeat visitors based on their email addresses, allowing users who have registered with the Receptful system to speed up their check-in process by showing their unique QR Code to the entry screen.

Enable Returning Visitors

Returning Visitors can be turned on in the Settings page for each Configuration:

First Visit

Upon their first visit, visitors will be required to answer all Required fields and have the option to skip Not Required fields. Both Required and Not Required answers will be saved to their profile.

When Returning Visitors is turned on, and it is a visitor’s first time checking in with their email address, they will receive an email to create an account with Receptful:

When they click the Sign Up button, they’ll be redirected to a webpage where they’ll be asked for their email address and to create a password:

After creating and confirming their password, they’ll be redirected to their own Receptful profile with their QR code and personal information. They’ll also receive an Account Confirmation email with their individual QR code that they can use for their next check-in:

The email will also prompt them to download the Receptful app (currently only available on iOS) where they can also easily access their QR code for future visits.

Returning Visits

When a visitor returns for their next visit, they can simply show their QR code to the iPad camera, and their expedited check-in process will begin. They will not need to answer Required visit fields they have already answered or visit fields that are not expired. They will be required to answer Always Required fields and fields that have expired.

You can update your Field Requirements via the Visit Field Features menu under Button Settings in the Configurations page (Configurations > edit Button > select a Visit Field > Features):

All visit fields except Host, as this field prompts every visit, have Required settings and can be set to expire.

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