To prevent double payments, you’ll need to do two things:
Use a clean invoice template in Xero without payment methods.
Disable automated payment collection for that invoice template inside GoCardless.
Steps to follow
Create a new invoice template in Xero (if you haven’t already)
In Xero, go to Settings > Invoice Settings.
Click New Branding Theme.
Remove all payment methods (e.g. GoCardless, Stripe, bank details).
Name this template clearly, e.g. “Rechargly – No Payment Methods”.
2. Assign this template to Rechargly
In Rechargly, go to Recurring Invoice Settings.
Under Invoice Template, select the Xero template you just created.
Click Submit.
3. Disable GoCardless auto-pay for the Rechargly template
Log into your GoCardless for Xero dashboard.
Click the + icon in the left menu to open Settings.
Select Xero Payments.
Find the branding theme you created for Rechargly (e.g. “Rechargly – No Payment Methods”).
Toggle Automated Payments OFF for this branding theme.
Click Save Changes.