Understanding Xero Invoice Reconciliation Delays
When using Rechargly with Xero, it’s important to understand how the reconciliation process works. If invoices aren’t showing as paid or reconciled after client payments through Stripe, here are the key points to know.
How Reconciliation Works
Rechargly’s auto-reconciliation process matches payments automatically when Stripe deposits the funds into your bank account. This usually happens within 2–4 business days after the payment is collected from your client.
Because of this timing, invoices will not be marked as paid in Xero until the Stripe payout actually reaches your bank account.
No Manual Action Required
You don’t need to manually trigger reconciliation. Once the Stripe payout arrives in your bank account, Rechargly automatically reconciles the corresponding invoices in Xero.
Refreshing the Sync
The Xero integration syncs every 24 hours by default, but you can also refresh it manually if required:
Go to the Integrations tab in Rechargly.
Click Re-Sync Now.