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Disabling Stripe Auto Debit Initiation Email

Learn how to turn off Stripe’s automated direct debit initiation emails.

Alex Millar avatar
Written by Alex Millar
Updated over 2 weeks ago

By default, Stripe sends an email to your client before an automatic debit is processed. This email usually doesn’t contain useful details and can sometimes cause confusion. Since we can’t change the content of this notification, the simplest solution is to disable it.

Follow these steps to switch it off:

  1. Log in to your Stripe Dashboard.

  2. Find Debit and toggle the setting off.

Once this is done, Stripe will no longer send debit initiation emails to your customers.

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