You can have your Reeplayer account deleted whenever you want. It is permanent, though, so it is worth reading this before you ask.
Cancel your subscriptions first
This is the one that catches people. Deleting an account does not stop billing. Cancel anything you are paying for first, then delete.
Camera subscription. Our team handles this one for you. Canceling your Reeplayer subscription has the details.
Reeplayer Pro. Pro is billed through Apple or Google rather than by us, so we cannot see or cancel it on our end. You cancel it in your phone's subscription settings, the same place you manage any other app subscription.
How to ask us to delete your account
Message us in the app chat, or email support@reeplayer.com from the address on the account, and tell us you would like the account deleted. Include:
Your full name
The email or username connected to the account
We confirm in writing once it is done.
Worth knowing before you do it
Download anything you want to keep first. Once the account is gone you will not be able to get back in for it.
If you have more than one Reeplayer account, deleting one does not delete the others. Tell us which one you mean.
If you change your mind afterwards, you may not be able to recover the account.
If you are asking about a refund
Refunds are a separate thing from deletion. Email support@reeplayer.com with the account holder's full name and we will take a look. Our money-back guarantee runs for 14 days from the day your camera is delivered.
If you are deleting the account because something was not working the way you hoped, tell us in the same message. If it is something we can fix, we would love the chance to try first.