Help Center is now just a click away! We've added a handy link in the header for all users. So, whether you're a charity onboarding or anyone facing login troubles, you can quickly find the support you need right when you need it.

Multi-Factor Authentication (MFA) is here! Users can now choose to receive a verification via text or voice call. We’re happy to help everyone make their account more secure!

For more detailed instructions related to this change, please review our updated Step by Step Registration or How to Change Multi-factor Authentication Devices.

We've spruced things up for our Giving and Ren customers with a new template! We've also linked the "Learn More" button to more helpful resources. Backend changes include a new column to decide your landing page layout. New customers will start with Legacy Pinkaloo, but we'll manually switch it up for Charity Users. Enjoy the refreshed experience!

Charity admins, heads up! When opting into connecting an ACH account via Plaid, remember to select to share account details as it's a must for approving requests. You'll see a prompt about this when you select Plaid.