Charities
All Charity Questions
Charity ACH Setup
Charity Registration Step by Step
How to Verify Your Email
How to View and Download Charity Grant Letters
Adding or Updating Charity Category Codes
How to Reset Password
How to Change Organization's Name
How to Update Charity Logo
How to Update Email Notifications
How to Update Charity Address
How to Update Multi-Factor Authentication Device
How to Send an Acknowledgement
How to Enable Acknowledgements
How to Send a Ren Recognition
My bank does not work with Plaid or Manual
How do I add additional team members to my charity?
Where can I find more Donor Details?
What is this email I received about a grant?
What are Causes?
What does "Onboarding code has been previously claimed" mean?
Where is our Grant?
What should I do if I have issues with receiving a grant check or need to request a reissue?