The new Acknowledgements service lets you thank donors, including donors who did not include enough details to appear in your donor management system.
Enable Acknowledgements
In the left menu, select Acknowledgements.
Click Upgrade Now to enable the feature.
When the success message appears, click the Dashboard link to return to your charity account.
Send a Thank You
From the left menu, open Acknowledgements again.
You’ll see a table of grants with a Send or Ineligible status in the Final column.
To send a thank you, click Send.
The available thank you options (Postcard, Email, or Ren Recognize) depend on the donor details.