How to Update Your Email Address or Regain Access to Your Renowned Account
If you need to update your email address on your Renowned account or regain access because you no longer have access to your old email, follow the steps below. This guide provides a comprehensive overview of the process, including scenarios where you can still log in and those where you cannot.
General Process for Updating Your Email Address
If You Can Still Log In:
Log in to your Renowned account.
Navigate to the Edit Profile section.
Under the Contact Details section, update your email address to the new one.
Save the changes.
If You Cannot Log In:
Contact Renowned support and provide the following information: - Your full name. - Your old email address. - Your new email address. - Your agency name (if applicable). - Any other relevant details to verify your identity.
Once your email address is updated, a password reset link will be sent to your new email.
Use the password reset link to create a new password and log in with your updated email address.
Regaining Account Access When Old Email Is Inaccessible
If you no longer have access to the email address associated with your account:
Request an email update through Renowned support.
Provide the necessary verification details as outlined above.
Once the email is updated, use the password reset link sent to your new email to create a new password.
Log in using your updated email and new password.
Special Cases
Rebranding or Moving Offices:
If your email address needs to be updated due to rebranding or moving offices:
Update your email address through your account settings or contact support for assistance.
Ensure that all associated emails (e.g., admin, billing) are updated to reflect the new domain.
Confirm that the changes have taken effect by reviewing your account settings or requesting confirmation from support.
Updating Email During Review Verification:
If a client’s email address needs to be updated during the review verification process:
Provide the updated email address to Renowned support.
Ensure that the verification email is sent to the correct address.
FAQs
What Information Is Required to Update My Email Address?
To update your email address, you may need to provide:
Your full name.
Your old email address.
Your new email address.
Your agency name (if applicable).
Any other details requested by support to verify your identity.
Will Updating My Email Address Affect My Account Data?
No, updating your email address will not affect your existing reviews, ratings, or other account data. It only changes your login and contact email.
Can I Update My Email Address Without Contacting Support?
Yes, if you can still log in to your account, you can update your email address directly through the Edit Profile section.
Related Topics
By following these steps, you can ensure that your email address is updated and regain access to your account if needed. For further assistance, contact Renowned support.