Why Listings May Not Appear on Renowned?
There are a few common reasons why listings may not show up on a profile:
No Data Feed Connection: Your office may not yet have a direct data feed set up with Renowned.
Duplicate Profiles: Listings may be linked to a duplicate agent profile. Our Customer Support team can assist by identifying and merging any duplicates.
How are Listings Added to Renowned?
There are several ways listings can be pulled into your profile. However, not all methods may be available, depending on the circumstances:
1. Direct Data Feed via your Office CRM
Renowned partners with office CRMs to receive listing data automatically. This can be connected via either the agent profile or the office profile. If an agent requests the connection, it's sent to their office for approval before the feed goes live.
2. Public Data Sources
Renowned also gathers supplemental listing and sale data from publicly available sources (the same as in the US). However, this does not include:
Off-market transactions
Lot/land listings
New construction
Listings without a full address
Listings sourced this way require confirmation by the agent or brokerage admin within the Renowned platform.
3. Manual Entry
To manually add or link property listings to your profile:
Open Dashboard
Agents: Go to Dashboard > Properties > Add Property.
Agencies: Go to Properties > Sales > Add Property.
Enter Address
Type the property address and select it from the dropdown.
If it doesn't appear, click away from the search bar to reveal "Address not showing?", then manually add the address and click Next.
Set Listing Status and Details
Choose Sold or Active and enter the required details.
If Sold, complete the Sale Details, then click Next.
Add Photos
Drag-and-drop images or upload from your computer, then click Next.
You can add images later if needed.
Enter Property Details
Provide Beds, Baths, etc., then click Next.
Add Listing Details
Enter the Title and Description, then click Next.
Review and Submit
Review all information. Use Edit to fix anything; if correct, click Next to finalize. For more detailed instructions, refer to: Adding and Removing a Sale and Rental Listing.
Note: Adding a listing manually is only possible if you are the listing agent. Supporting agents must obtain approval from the listing agent before being added, or can add themselves via their CRM.
Supporting Agent Listings Not Appearing?
Occasionally, supporting agents may find that a listing is missing from their profile. This typically happens when the office CRM feed pulls the property details before the supporting agent has been added on the listing agent's side. In such cases, the supporting agent must manually add the property or request the listing agent add them.
Additional Resources: