Access multiple profiles with only one login!
Switching between dashboards can be done by an agent with Admin Access to an office profile or a user with Admin Access to several offices!
After logging in to RateMyAgent and you're on the 'Dashboard', you will click on the Switch Account option in the left-hand corner and select the user or agency that you wish to switch to.
You can then change to the Agent or Office Dashboard by clicking on the name as shown. (If you are in charge of multiple Agencies they will all appear there)
Not on the correct account? Log out by clicking the account name on the bottom left hand side of the dashboard and select Log Out
Admin Agent Access (New release)
Admins have a lot of responsibilities, from onboarding and training to troubleshooting agent RMA accounts. To make admins' jobs easier, we’ve worked on removing any barriers so admins can quickly step in and make real improvements to agents' and agencies' RMA experiences.
Now, admins can do things like:
Update profile photos and details
Post on behalf of agents in Social Studio
Access individual agent widgets and integration tools
These updates help admins make a bigger impact while supporting agents more efficiently!
For more information, you can check this LINK.