This warning is most common on Apple devices (iPhones & iPads), follow the troubleshooting steps below.
If you receives an error when attempting to access the Rent Butter application from an iPhone, we recommend the following:
1. Confirm the application URL
Verify that you are using your complete Rent Butter application URL and accessing the application directly through that link. This will be the link that was sent via an email or text message. Do not alter the link and copy it exactly as it was sent to you. If you require the link to be re-sent to you please contact the housing provider or the Rent Butter Support team (contact info listed below).
2. Update your iPhone to the latest iOS avalaible
If the error continues, confirm that your iPhone is running the latest version of iOS.
The following link directs you to a help article that provides this information: https://support.apple.com/guide/iphone/update-ios-iph3e504502/ios
3. Try another device
If updating the iPhone does not resolve the issue, attempt to complete the application using a different device such as a computer or alternate cellphone.
If you require further assistance contact the Rent Butter Support Team at help@rentbutter.com or (312)-224-6078.
This is a rare experience and may occasionally occur as Apple releases new software updates.