Troubleshooting
Stuck? Common errors, login issues, and other problems applicants run into.
11 articles
Tipo de archivo no válido - Invalid File Type
I'm stuck on a screen and can't move forward
I got a generic application error
I'm not getting my verification code on a non-US phone
I want to delete my application
How do I contact support?
The site keeps logging me out
Mi archivo es demasiado grande para subirlo
Invalid File Type
My file is too large to upload
Can't scroll to continue application